Warranty
We alwasy care customers as first place, We have following guarantees to protect customers' interests.
1 advance payement & Rest payment
When we receive advance payement, our company will organize production, help do test work with client's samples, and arrange all local fee when coming to China FAT work.
2 Ship & Tracking
When Machine is shipped out, We will update ship status to help buyer catch schedule for customs clerance.
3 Installation & Training
When Machine arrives in Factory, We will send engineer to buyer's factory for installation & traiding work, Engineer will not leave factory until machine running stably.
4 Machine Quality Control
We strictly produce machine by contract agreed, and follow each details we agreed in discussion during our talk before order.
5 Service Support & Maintenance
Our machine has whole life support for free. When buyer has issues from Online, We will responce in 8 hours help to resolve problem, and online doesn't work, We can send engineer come.